I would like to share my experience here, which I recently made when I transferred my securities account from trade Republic to scalable. Spoiler Alert to the conclusion: you have to praise sometimes.
So scalable is currently advertising a bonus if you make a portfolio transfer. When I read that, I remembered that I had a few small shares from the $SPY5 (-0,01%) and from $EQQQ (+0,36%) at trade Republic, but the larger items are at scalable. so I thought this was the right time to combine them and take another €25 with me.
So far I've hesitated to do this because all my previous portfolio transfers, no matter from whom to whom, always required a complaint and the involvement of BaFin and it took months.
The deadline for the transfer premium ends on January 18 and I was very worried about whether it would work by then.
First of all, I realized that this was different from previous custody account transfers, where I had always placed the order with the receiving bank. Here, scalable immediately pointed out to me that I would have to do this in the Trade Republic app instead. So I searched for 10 minutes to find out exactly where to do this, finally found it, entered the data and sent it off. that was on Monday 22.12.
Today, unsuspectingly, I open the scalable app and realize that the shares are already there and the transfer is complete. And it has been since yesterday.
The initial values have also already been transferred.
Holy crap, what's going on? Has digitalization broken out or what? Not even three days and it's Christmas week.
In any case, despite all the justified complaints about Trade Republic, I think you also have to share some positive experiences. Good job.
