5Mês·

Service Now or Intuit?

In this post, we want to take a closer look at the two companies and carry out a brief analysis of which of the two companies is ultimately more suitable, or whether you should buy both or neither.

In the middle of the analysis, however, time has run out, so I have now gone into more detail on $INTU (+0,6%) in more detail and not at all on Service Now for the time being.


Intuit:

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Point 1: Company profile & business model

Intuit is a giant in the field of financial and business software.

- Core brands: TurboTax (tax preparation), QuickBooks (accounting for SMBs), Credit Karma (financial advice) and Mailchimp (marketing automation).

- How they make money: Primarily through subscriptions (SaaS) as well as transaction-based fees (e.g. payment processing in QuickBooks).

- Industry: Application software / FinTech.


Point 2: The moat & market position

Intuit has one of the widest moats in the software sector.

- Moat factors: Extremely high switching costs.

- Future competitive advantage: Intuit massively integrates generative AI ("Intuit Assist") to automate accounting tasks.

- Warning: The biggest threat is the US Internal Revenue Service (IRS), which is working on its own free e-filing systems (Direct File). Should this be massively expanded, TurboTax's core business could come under pressure.

- Market position: Absolute market leader in bookkeeping for SMEs and tax returns for private individuals in the USA.


Score moat:

8 / 10

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The analysts are also completely optimistic.


Point 3: The figures

- Growth: turnover recently grew by 17%. EPS growth of around 15-20% is forecast for 2026 as a whole.

- Growth score: 9 / 10

- Margins:

- Gross margin: approx. 78.5 %.

- Net margin: currently approx. 21.6 %. Margins are benefiting massively from the scalability of the platform and the switch to subscription models.

- Score margins: 9 / 10

- Debt:

- Debt-to-equity: approx. 0.32.

- Assessment: Debt is very low for a company with this stable cash flow. The balance sheet is extremely solid.

- Debt score: 10/10

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Point 4: Valuation & Peer Group

- Current P/E ratio (TTM): approx. 25.1

- Forward P/E ratio (2026): approx. 20.8

- P/E ratio: approx. 5.4

- Historical comparison: The average P/E ratio of the last 5 years was over 50. With a current P/E ratio of approx. 25, the share looks almost cheap from a historical perspective, although growth remains in double digits.

- Peer group: Salesforce (P/E ratio ~24) is currently trading at a similar P/E ratio, while Adobe (P/E ratio ~14) is a further 10 points below.


Score Rating: 9/10

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The KCV, i.e. price/cash flow ratio, is shown here in yellow. And here again you can see how the company appears undervalued from this perspective.

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Point 6: Future check

The digitalization of small businesses and the use of AI in finance are long-term megatrends. Intuit is ideally positioned here to act as the "financial brain" for millions of customers.


Future score: 9 / 10

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The fear of AI:

Intuit no longer just sells software licenses for "brains" but automates complete results (like the completed tax return) for a fee, monetizing the time savings of AI itself. As a certified "gatekeeper" to the tax office, Intuit offers legal certainty and liability that a free AI cannot provide - turning it from an interchangeable tool into an indispensable financial infrastructure. Despite the progress of AI, Intuit's revenue per customer and profit margins (approx. 32%) are currently increasing because customers pay for peace of mind, not for working hours.


Investment judgment:

We have an overall average of 8.85 points out of a total of 10 points. This speaks in favor of a buy. Intuit is an excellent investment at the current price of around EUR 333. The company combines a deep moat with an unusually moderate valuation by its standards (P/E ~25 vs. historical ~50). Despite regulatory risks in the tax business, the dominance in the business software segment (QuickBooks) is so strong that the share fits into almost any portfolio as a defensive growth stock. A clear buy for long-term investors.

$INTU (+0,6%)


What do you think about the company and are you invested? I am not yet.


Are you still interested in an analysis of $NOW (+2,86%) the significantly more expensive player, which is still trading at a high price level despite a sharp fall in the share price (Kgv at almost 60)?

Which company do you think is better Intuit or Service Now


@Tenbagger2024
@Get_Rich_or_Die_Tryin
@Liebesspieler
@Klein-Anleger
@Raketentoni

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28 Comentários

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As you've already noticed, $INTU is one of my top picks in the software sector. $NOW is also very popular with me (but I'm not currently invested there), even if @Klein-Anleger sees things completely differently.😘

And to the $ADBE advocates: they actually have a much bigger head licensing problem.🤷🏼‍♂️
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@Get_Rich_or_Die_Tryin I invested in $NOW and joined $INTU today. I have regrouped.
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@Klein-Anleger and what is your opinion of Intuit, are you as critical as you are of Service Now?
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@Get_Rich_or_Die_Tryin Do you determine exit zones for your shares?
I am currently using Gemini to determine three scenarios. This results in three possible price zones.
Do you also do this and sell shares when a position is relatively high, or do you let everything run?
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@capital_captain_2693 Since my portfolio has been dissected on a purely fundamental basis and is designed for the long term, I am currently sparing myself the definition of exit scenarios (although my prompt also provides price target zones, these are actually purely informational).

Of course, I follow the news flow, earnings etc. for all stocks. And if at some point the case should arise that my investment case for one of my portfolio companies is no longer intact, it would of course also fly. There are plenty of replacements available.👌🏻

Otherwise, my ETF holdings currently cap the maximum percentage of individual stocks in the portfolio. And I have also left room to breathe with the starting positions. Max. 5% per value is my cap. I would actually trim the position above that.
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@capital_captain_2693 I am not yet fundamentally grounded in my opinion at $INTU, so I am not yet making any firm assertions 😅
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@Get_Rich_or_Die_Tryin not sure if you use the software or know people who do but it's going to be tough for $INTU. Recently, booksellers have been experimenting more and more with AI. Not a switch of course, but they are playing around with it a lot. Hope you've factored the risk into your price.
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@TechNav Thank you for your assessment. I am looking into it quite intensively, yes. Experimenting doesn't cause me any stress for the time being.

As soon as you get to the subject of proprietary data, it's probably going to be rather tight for most AI models at the moment. At the moment, I'm still quite relaxed about it, but I'm following the news flow etc. very closely.
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Thanks for the analysis. I am invested, also in $NOW and $CRM, with $INTU being my largest software position. I have already bought twice and am convinced that this is a great position for 2030.
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@Keineui I think so too 👍
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Thanks for the introduction! The software sector is an exciting topic. @PikaPika0105 I'm interested in getting involved but unsure? How would you do it? And would you rather do it all at once or via a savings plan or in tranches? Thanks for your assessment
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@investment_sage_bpszl I'm not invested here at all, but when I open positions I usually do so with an initial amount (everyone has a minimum amount) and then via savings plans.
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@PikaPika0105 Are you still invested in RocketLab or is that still your largest position? Or am I confusing you?
I'm still interested in them because they play a major role in a fast-growing sector. Would you still recommend an entry at the moment?
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@investment_sage_bpszl I am still invested and it is still my largest position. We are close to the ATH, which doesn't make an entry incredibly attractive at the moment, but there is still plenty of room for upside in the long term. Another 5-10x is certainly possible, considering the growth of the industry. However, Neutron will inevitably have to fly, otherwise the growth scenario (own constellation etc.), at least the strong one, will collapse. I will continue to continuously reduce my position (I still believe in the company), as I have already achieved over 1500% and the cluster risk is unnecessarily high. I will then reinvest the profits in what I consider to be new undervalued companies with strong growth potential that are more the size of Rocket Lab before it was discovered.
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Very exciting! I'm not currently invested either. And have bought other software stocks. In general, of course, a very strong company that is more likely to profit from AI than to lose. (Let's see what the quarterly figures say).
Only your P/E ratio figures are not quite correct according to my research. Adobe has a P/E ratio of less than 20 and Salesforce also has a lower P/E ratio of around 20.
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@Timqu002 What other software stocks do you have? And could you imagine buying Intuit?
I immediately changed that with the Kgvs. Many thanks for that! I somehow noticed that they were no longer up to date 🫡
That's exactly what the community is for
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@capital_captain_2693 have $NOW, $ADP, $NEM and $MUM. However, some of them have been in my portfolio for a long time and I have taken a lot of the downside with me. I currently prefer to continue saving there on a monthly basis. In general, Inuit would be exciting and certainly a good investment. However, another new position in the software sector would be too much for me.
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@Timqu002 $ADP is also on my watch. In DE, I am working in the software sector at $AOF
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@Timqu002 yes that makes sense, I wouldn't open a new position there either
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@Get_Rich_or_Die_Tryin What do you think of SAP?
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@capital_captain_2693 There are so many different software companies that it takes some time to decide which one to choose. Intuit would also be my top pick right now
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@capital_captain_2693 I actually have little opinion on $SAP. Too sluggish, too old-fashioned (even if deeply integrated, etc.). In this area, $CRM would appeal to me more. But basically I find exactly this software area rather uninteresting.🤷🏼‍♂️😅
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Thank you for the interesting analysis.

Intuit is without question one of the strongest companies in the US software sector operationally, but at the current price of around $393, the risk/reward ratio is not yet high enough for me to open a position. The IRS direct file risk is not off the table from a regulatory perspective, Mailchimp remains an open wound in the business model, and a beta of 1.21 means that a broader market downturn here would hit me disproportionately hard. I would consider a first tranche at 370 to 380 dollars, but the really attractive entry zones for me would only start at around 310 dollars, where the CRV would be significantly better.
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@Liebesspieler Thank you for your answer.
Are you invested in the sector?
And which company do you think has the best risk/reward ratio? Intuit Service Now or SAP
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@capital_captain_2693 my two software favorites are currently $WKL & $VIT B. I have posted the reasons for this in each case with the purchase
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@Liebesspieler The IRS Direct File program has been discontinued and will no longer be available for the 2026 tax season or the foreseeable future. The Trump Administration has officially ended the program in 2025. But the MailChimp issue is indeed a problem.
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@Liebesspieler As I said, Service Now is also interesting for me, as they have a financial release today. Would you open a position before or rather after? (Of course nobody can know, but I'm interested in your thoughts on this, because you've obviously already thought about the sector)
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@capital_captain_2693 Unfortunately, I can't say anything about this because I'm not really following Service Now at the moment :) In principle, however, I can imagine that even "ok" figures could lead to a short-term increase. However, I personally wouldn't bet on that
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