@Kundenservice is there a known error with the ING-Depot integration? I have to enter the access data again. So last 10 digits of my iban and also the Internet banking PIN. However, it does not work. In addition, it says that for ING customers, exactly this message that you should enter the last 10 digits of your IBAN and the Internet banking PIN is displayed incorrectly. Which of the two is now the case? In any case, my purchases do not update and when I enter the (required) data I am shown that they are wrong (which is not true).

does anyone else have this problem? #transaktionen
#aktualisierung
#ing

#hilfe
#support
#sparplan
#aktualisierung
#fehler

Hello everyone,

Since I have not found how to write a message to the support, I hope that you can help me.

I had updated my data with my broker in April and unfortunately forgot to check important boxes that are responsible for automatically displaying and updating my savings plans, as is normal every month.

Because it still hasn't updated my data at the beginning of May, I have already disconnected from my securities account to log in again.

Unfortunately, I was not asked any questions about what I would like to see here via Getquin, as I was actually asked when I updated in April.

Roughly speaking, it still doesn't work.

Can someone please help me with this?

Kind regards and many thanks!

@Kundenservice