3D·

Trade Republic Positives

I'm deliberately swimming against the tide, let's see how it goes down😅

There are plenty of complaints about Trade Republic here on getquin.

And rightly so! I say.

I also have problems with the BYD split.

Nevertheless, I find it very pleasant to use Trade Republic.

The app is very easy to use and I always find my way around.

The 1% cash back is great and the round up is a great feature.

You really can't complain about free savings plans up to €10,000 and €1 order fees for any order size.

In contrast to ING, which I also use, everything is clearly listed for dividends and sales. How high the fees were, withholding tax, final withholding tax, conversion, etc.

This is completely missing at ING, at least I have never seen where this is done -> point TR for clarity.

At ING it just says "securities purchase" and after 2 months I don't even know what that was exactly.

Even as a Gen Z, I don't find my way around the ING app very well, and I haven't even figured out how to activate cash back there yet.

In addition, there are 2.2% fees for payments abroad. I'm on vacation in Nicaragua and here they charge 5% for card payments, so there are 7.2% fees just because I don't have 120€ cash in foreign currency in my pocket because there are simply no ATMs here.

The customer service is poor I know, but what do you expect from a neobroker.

This is not a bank. Trade Republic already has to finance 0€ savings plans and ECB interest of 2-4% on cash, so expensive employees are simply not an option.

Yes, if things go really wrong, I'd rather have a real person on the other line.

But does that happen?

Couldn't the problem be solved somehow in the end?

7.5€ in order fees for a 1000€ investment is pretty hefty for the fact that I might need customer support once in the next 40 years.

What also bothers me a lot is that the savings plans at ING are very poorly set up. In $MAIN (-2,16%) I can't invest at all via a savings plan, reinvesting dividends is also not possible> 5€ order fees because I want to reinvest 20 cents $MAIN (-2,16%) dividend reinvestment.

And due to the free savings plans, there are also hidden fees when selling, but I have to read up on this again.

My conclusion is: to each his own.

But if you use Trade Republic then it's still your conscious decision and then you have to deal with all the stuff.

People always like to see the negatives, but there are reasons for this and the advantages are not so bad here.

I myself will stay with Trade Republic, but in future I will only pay into ING, as a reputable bank may ultimately be more stable.

More steadfast! Our money is just as unsafe here as it is at Trade Republic!

46 Comentários

C_Montgomery_Burns@C_Montgomery_Burns

I have also been completely satisfied with TR so far. However, I haven't had any problems and, above all, I've never needed customer service.
I see no reason to change broker.
The only functionality I really miss here is trailing stop loss.

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Tobi60@Tobi60

I don't think the post is bad, maybe it will help someone choosing a broker.

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Max@Divident_e

To each his own, you should be careful...

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Tobi60@Tobi60

@Divident_e ach komm 🙄

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Maximilian@Max095

I'm satisfied too, as we all know, complaining is the Germans' favorite discipline.

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CrashBurner@Psychedelic_Sunflower

I'm really happy with TR. I use it for my ETF savings plans, park my overnight money there at the ECB interest rate and take 1% cashback on everything I have to pay.
There are other brokers for everything else.

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Thomas@Thomas_1963

With the exception of the terrible support, I don't really have anything to complain about.
The rest works perfectly.

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Imvestment4Life@Investment4Life

TR is great

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Erwin@Finanzhai_1904

I have not had any problems with TR so far. Customer service has also always responded quickly.

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JoniBaboni ✅.@BisInDieLetzteFussnote

I use 4 different brokers and TR is by far the best...

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D.S.@Propheteus

Now that's a nice eulogy to start the weekend 🤥 But does the world need that? 🤔 Nope!

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Fred@Fred999

@Propheteus I was just sharing my perspective and opinion here.
I also got ripped off with the BYD Split and will have to deal with support about it, I'm not sanctifying anything here
Just because you don't agree with me doesn't mean you have to be so derogatory

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D.S.@Propheteus

@Fred999 Snide??? That was just my opinion and perspective that I shared......🤷‍♂️ In a community like this, you can and must put up with that when you share yourself publicly.

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Eselai@DonkeyInvestor

@Propheteus does the world need you?

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D.S.@Propheteus

@DonkeyInvestor No, I'm definitely superfluous......😂

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Alfred@AlfredL

@Propheteus find the comment rather useless

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D.S.@Propheteus

@AlfredL Ok, I have nothing against your opinion 👍

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Alfred@Alfred16

@Propheteus The world doesn't need your stupid comment twice. I don't understand why you can't refrain from such nonsense and always have to drag everything into the negative.

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D.S.@Propheteus

@Alfred16 The question is, whose comment here is actually more stupid? 🤔

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Tom@Laeuft

"In contrast to ING, which I also use, everything is clearly listed for dividends and sales. How high the fees were, withholding tax, final withholding tax, conversion, etc.
This is completely missing at ING, at least I have never seen where this is done" I don't understand the point. In the postbox at ING, everything is listed in detail under the account statements

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Fred@Fred999

@Laeuft All right, I didn't know that. Thank you very much :)

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Tom@Laeuft

@Fred999 gerne🍻

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Cekay@CMustermann

Trade Republic is also OK as long as you don't need anything from them. However, I have been hit by strangely timed system problems several times, whenever there is pressure in the market or on a share, their servers crash. This can cost you a lot of money if you can't get out of a ticket quickly enough.

Using the fact that they are a neobroker as an excuse is not valid. They have to offer support - other neos can do that too. With Scalable, I have someone on the phone within 10 minutes. With Trade Republic, I wait months for an answer.

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Fred@Fred999

@CMustermann I see, I didn't know that scalable was doing so well.
Maybe I should register there🤔

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Haberlapp@Haberlapp

And again I say, take a look at Trading212......😁

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Kurt N.@Revy

@Haberlapp ignore them all, but we always have to listen to the whining when TR has problems again

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Max@MXN

What do you think of Scalable Capital? I am with both. For me, SC is quite similar. One plus point is definitely that you have Xetra to trade there. Unfortunately, I have my ETFs on SC and the shares on TR...

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Singulus@Singulus

@MXN I'm also an absolute SC fanboy and from 01.10. also completely without Baader Bank 🥳.

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Luca@value_visionary_211

So far I am also quite satisfied with TR apart from the still missing shares from the main dividend which should have been paid out a month ago

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Metis@Metis

But TR is now a bank. They at least have a full banking license.

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Lucifer@Trial_and_Error

I don't have any problems with TR either, I once needed ING's telephone support because of the Junior account, as the PIN cannot be set for the credit card, neither in the app nor on the website. The result now after almost 4 weeks, it still doesn't work, you can bend the support on the phone, he didn't even answer the question, kept babbling that you should install the app, although the support was even contacted from the app and the support by mail went directly past the problem. The result was a junior account with Revolut, where everything worked out within a few hours, as did the junior custody account with TR, opened on Saturday and already had the EUR 100 ETFs from TR in the custody account on Tuesday.

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Teo@teoo

For me, it was always sketchy feeling, because, the money of sold shares is not available right away, the withdrawal that i made took 3bussines days for me before. The deposit always takes to much time. The spread is not good either. They also use LS exchange which means u cannot easily transfer your securities to other broker if you wish to in the future, because your desired broker might not have that exchange since there are better options with more liquidity. Also they use PFOF ( payment for order flow) which will be illegal in 2026. Indicator that might worsen their fee structure. Plus if you move to the country that is not supported, you wont get any notice ahead. Just straigt forward closing account and selling assets, since not many brokers support LS exchange. On top of everything the only one they follow on instagram is Lucianoloco. Which is wierd as hell.

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Jarod@TradingHase

Your post says that ING is not a good choice. This is also information for those looking for a broker.
I have also turned my back on TR. Mainly for two reasons.
1. the BYD debacle - if you assess it fairly, it was BYD who simply made a huge mistake and alienated their investors
2. several times inadequate support - on the one hand the miserable information in the BYD topic and on the other hand equally miserable support for connecting the TR account, so that I had no access to the securities account for a few days.

Otherwise, the app is not bad and clearly laid out. I have never used the special functions, so for me personally there is no added value.

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Bubu@Bubu_98

TR is top 🫡

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Waldemar@Wowa83

TR has been a full bank since 2023. But I haven't had any problems so far. What I am missing is information on the loss pot of shares and other etc. I can only see the remaining tax-free amount.

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Martin@CuriousBrewery

@Wowa83 very funny, normally it says next to your exemption order -> loss pots, click on it.

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Waldemar@Wowa83

@CuriousBrewery hadn't seen it the last time. Thank you! Strange, all the pots say 0€. But it can't be.

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Martin@CuriousBrewery

@Wowa83 Have you definitely made a loss? Or maybe you've made profits again in the meantime, so that your loss pot is now empty?

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Waldemar@Wowa83

@CuriousBrewery I can't say for sure about shares. I definitely pay dividends and withholding tax. So it should also be listed in the offsetting pot? It is interesting for me because I do some tax optimization at the end of the year and sell ETFs/funds etc. that are in the red and thus get some tax back...

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Mx Wy@Witma

I am also satisfied with TR

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Kurt N.@Revy

I switched from TR to 212 and don't want to go back!

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drunkenMaster@drunkenMaster

Top, I agree. I started with Comdirect... damn expensive, I recently paid almost 40 euros for an order, which costs 1 euro at TR. You can only dream of your 7.5 euros. And how often do I make use of the support? so far zero point zero.

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Jimmy@monkey_gambler

Trade Republic is just too main stream for some Wolf of Wall Streets wannabes. The criticism that comes is Service, Restkombi is unbeatable.

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Carsten@Carsten1970

I have never needed the support. I had my custody account transferred from Consors Bank. Everything went completely smoothly. Dividends arrive punctually on the payout date. I have no complaints so far.

Now I'm not doing anything crazy with leverage or derivatives.
But as things stand today, I have no problem at all with TR.

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elhubso@elhubso

22H

So in my opinion, I "still" use TR myself, but I have already applied for the securities account transfer (I waited far too long), I can't understand why people leave their money with TR. I don't have an overnight money account, although most of it is also invested in money market funds, as is the case with Deutsche Bank, for example.
Let's be honest: if something really happens, and you often read that here, you can only be annoyed with yourself. Why should you invest 10k, 100k or significantly more money with a company that has no customer service when things go wrong? There is no comprehensible argument for me to leave my entire savings to such a risk. I think TR is a really good way to get started and get to know it, and it took me a really long time to make the decision, but only because I was irresponsible with my money. Just having to put up with this helpless feeling when you can't reach anyone and can't get hold of money or other issues.
If TR had a proper and reputable customer service, it would be much more fun and you would have a better, more secure feeling!

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Marco L.@powermarkuz

All good with TR so far (started using it in July)

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