Banned people have had far more than one second chance, if I've noticed correctly in the past, getquin doesn't just ban people without any info.
And whoever gets an immediate ban has either violated the conditions or has already received other warnings.
And whoever gets an immediate ban has either violated the conditions or has already received other warnings.
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@DividendenWaschbaer So as I understand it, they didn't have that. And from my point of view, they didn't violate the terms of use either. Sharing links to third-party financial apps is prohibited - fair enough. In my opinion, sharing a private Discord link does not fall under this. Otherwise, the terms and conditions state that content that has nothing to do with finance can be removed - also fair. However, removing content and banning people without warning are two different things.
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•@stefan_21 Well, I don't know anyone who gets banned and says "Yes, absolutely justified" 😉
You get banned for violating the guidelines. No idea what exactly happened but maybe they would have posted something somewhere else. No idea reddit, or depending on what was shared in the discord. Or they had several accounts and trolled with another account or something else. There could be many reasons. I don't know what's behind it, but the way I got to know getquin, they don't just ban people on a whim.
You get banned for violating the guidelines. No idea what exactly happened but maybe they would have posted something somewhere else. No idea reddit, or depending on what was shared in the discord. Or they had several accounts and trolled with another account or something else. There could be many reasons. I don't know what's behind it, but the way I got to know getquin, they don't just ban people on a whim.
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@DividendenWaschbaer stupid question as I only check in sporadically and post for fun. Who all got banned? 😳 The Homer Simpson selfmade World ETF, isn't it? 🙈
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@Papiertiger He has canceled himself 😔
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•@DividendenWaschbaer Yes, I knew GetQuin like that too. But today they really disappointed me. KleinAnleger shared a private Discord link - and it was gone. Permanently banned. His 7000 coins gone. Same with Iwamoto.
When I discussed the terms of use with customer service in another post, the only response I got was that the decision would not be discussed with third parties.
So I found the behavior very weak. I would like to see more cooperation between customer service and users. They could have at least pointed out that they should refrain from doing this and that was that.
When I discussed the terms of use with customer service in another post, the only response I got was that the decision would not be discussed with third parties.
So I found the behavior very weak. I would like to see more cooperation between customer service and users. They could have at least pointed out that they should refrain from doing this and that was that.
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•@stefan_21 Maybe it wasn't because of a private discord link. I have no idea.
But it is logical that such decisions are not shared or discussed with third parties. That's logical. There's no such thing anywhere. I don't find anything wrong with that.
On the contrary: I've already received warnings because I used to fight with the donkey a lot. I've found getquin to be very open and accommodating. You can talk to them. But not about third parties. And at some point, that's probably the end of the line.
I would spontaneously trust/believe getquin first and not some user who can tell you who knows what.
But it is logical that such decisions are not shared or discussed with third parties. That's logical. There's no such thing anywhere. I don't find anything wrong with that.
On the contrary: I've already received warnings because I used to fight with the donkey a lot. I've found getquin to be very open and accommodating. You can talk to them. But not about third parties. And at some point, that's probably the end of the line.
I would spontaneously trust/believe getquin first and not some user who can tell you who knows what.
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•@DividendenWaschbaer It's clear that you trust getquin here. I don't blame you for that, I would do the same if I were you.
But I witnessed it all live and found it all very unfair and unjustified. Customer service discussed it with me. They sent me an excerpt from the terms of use, which states that they can remove content that has nothing to do with finance.
I then wrote that there is a small difference between removing content and permanently banning users in my opinion. And then came the reply that they do not deal with third parties diskutieren🤷♂️
But I witnessed it all live and found it all very unfair and unjustified. Customer service discussed it with me. They sent me an excerpt from the terms of use, which states that they can remove content that has nothing to do with finance.
I then wrote that there is a small difference between removing content and permanently banning users in my opinion. And then came the reply that they do not deal with third parties diskutieren🤷♂️
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@stefan_21 Hmm. Well, unfortunate, that's true. I don't know, I'll stay out of it. There will certainly have been reasons, I don't think getquin is doing anything for fun. But maybe the affected users will get an explanation if they ask. They should contact support.
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•@DividendenWaschbaer yes exactly, they wrote an e-mail. Let's see what happens... 🤷♂️
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•@stefan_21 what will
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