$FIVN (-6.61%) specializes in solutions for customer service, sales and support based on artificial intelligence (AI) and automation.
Five9's main products include:
- Omnichannel Contact Center: Support for phone, chat, email, social media and messaging apps.
- AI-powered automation: Virtual agents and voice bots to improve customer service.
- Analytics & reporting: Real-time data analysis for better business decisions.
- Integration with CRM systems: Interfaces with Salesforce, Zendesk, ServiceNow and other platforms.
The company was founded in 2001 and is based in San Ramon, California. It is listed on the NASDAQ under the ticker symbol FIVN.
