7Mon·

GetQuin and my current frustration (DE/EN)

Time for a bit of mimimi and an opinion poll.

For some time now, less and less has been working for me with GetQuin. Portfolios are not updated, brokers are not available, and entire performance limitations on the part of GetQuin are (please correct me) not communicated.

1) CSV import

CSV, the simplest output of almost every broker, cannot be imported into GetQuin (anymore?). How can that be! Am I supposed to type and enter 120+ transactions by hand? Without any certainty that something will not be messed up again in the future and I will have to enter everything manually again? In my opinion, this needs to be solved as quickly as possible... And also a corresponding export as CSV.

2) Lack of up-to-dateness (Edit: Regional/subjective problem)

While Shitcoins are offered daily, Swiss titles are still missing ($RSGN as just one example is always delayed or only updated once a day...) and the consideration of local circumstances (e.g. capital repayment vs. dividend, withholding tax, other stock exchanges, etc.).

3) Coins

The incentive system for community support is well-intentioned, but seems to lead to even more garbage being published just to collect coins. Hopefully this is just a short term trend. (Writing code to automatically publish generic GPT requests would not be particularly expensive per token, nor would it be particularly laborious... But the incentive is created... )

4) Thematic posts and filters

Crypto crypto , stocks, other, crypto, other, women GIFs, crypto, stocks, 5x $NVDA (-3.06%) in a row with the same content, and crypto again.

This is roughly the sequence of posts. Can I please have a filter to hide thematic posts? Or shouldn't a simple algorithm remember which posts I spend time on?

5) Reactions

What good is it if the community punishes bad posts with 🆘 "SOS", but these reactions have no negative effects on the performance of the post or the author? Let's filter garbage or incorrect content this way.

(Edit: Apparently SOS limits the range. I didn't notice or didn't know, I missed it. Good to know! Thanks)

6) What do you want for development posts

(Edit: 🧂I wrote that very salty. But I think that if capacity for new things is offered and no implementation or proactive update follows, a certain frustration is understandable. Sorry @GQ if it seems/is too direct. I'm doing a good job otherwise, thanks. I'm not adapting the original text).

GetQuin asks the community what they want. We get in touch. And then nothing happens? I still don't understand that. So many old comments from users contain insane ideas with huge support and many responses - but then these remain undeveloped? GetQuin has (public sources, therefore not "100% sure") raised over 15 million in venture capital - plus our membership fees and (yuck) advertising partners (influencers and bloggers). Surely a little more development work should be possible? Or is a quick cashout and Bali/Dubai planned?

Is there anything that bothers you? Let's collect a bit.

Happy Investing

-----------

Sorry:

$NVDA (-3.06%)
$MSTR (-7.25%)
$SMCI
$BTC (-0.4%)
$ETH (-0.35%)
$SOL (-0.62%)
$MSFT (-1.26%)
$GOOGL (-0.87%)
$GOOG (-0.74%)

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EN:

GetQuin and my current frustration

Time for a bit of mimimi and an opinion poll.

1) CSV import

CSV, the simplest output of almost every broker, cannot be imported into GetQuin (anymore?). How can that be! Am I supposed to type and enter 120+ transactions by hand? Without any certainty that something will not be messed up again in the future and I will have to enter everything again manually? In my opinion, this needs to be solved as quickly as possible... And also a corresponding export as CSV.

2) Lack of up-to-dateness

While Shitcoins seem to be offered on a daily basis, Swiss titles are still missing ($RSGN as just one example is always delayed or only updated once a day...) and the consideration of local conditions (e.g. capital repayment vs. dividend, withholding tax, other stock exchanges, etc.).

3) Coins

4) Thematic posts and filters

Crypto crypto , stocks, other, crypto, other, women GIFs, crypto, stocks, 5x $NVDA (-3.06%) in a row with the same content, and crypto again.

This is roughly the sequence of posts. Can I PLEASE have a filter to hide thematic posts? Or shouldn't a simple algorithm remember which posts I spend time on?

5) Reactions

6) "What do you want for development" posts?

GetQuin asks the community what they want. We get in touch. And then nothing happens? I still don't understand that. So many old comments from users contain insane ideas with huge support and many responses - but then these remain undeveloped? GetQuin has raised (public sources, so not "100% sure") over 15 million in venture capital - plus our membership fees and (yuck) advertising partners (influencers and bloggers). Surely a little more development work should be possible?

Or is a quick cashout and Bali/Dubai planned?

Is there anything that bothers you? Let's collect a bit.

Happy investing

29 Comments

Toni@Goldmann85

7Mon

1. why should getquin also allow export and thus make it easier for you to go to other platforms? Makes 0 business sense.
And if you think about it for 5 minutes, you will also know why a CSV import is not as simple as you think.
It works more badly than right on many other platforms, but the main thing is that it is offered.

2. have you ever looked at what real-time data costs in terms of money? In addition to salaries, rent, software licenses, marketing and the like, the 15 million from 2022 doesn't add up to much. (And before the rumor starts: In startups, you generally don't get enough from your income. You work 60 hours a week or more out of passion, because you generally want to achieve something. Presumably, every employee in startups in the regular economy could get 20-30% more for the work of a drone...)

3. as always with new functions, something like this will quickly die down. Especially when people lose interest. What was it like with benchmarking? The first 14 days lots of pictures and now hardly any. TTWROR? Same game.

4. why do you have the For You Feed if you don't use it?
There are filters. Unsubscribe from NVIDIA and you won't see any more of it.

5. how do you know how the algos for the feed work?
Even @Kundenservice has already confirmed that SOS has a negative impact on reach in order to reduce shitposting.

6. see above about the 15 million, which is a joke and won't last long.
Besides, ideas are all well and good, but I can also tell you from experience: Even if you develop functions for users, customers will complain until the place is on fire. DeepDive came out: "Mimimi Flossbach von Storch is missing."
Benchmarking came out "Mimimi, but I want charting tools".
In general, I always find the demand for any TA functions for getquin absurd. There are so many good providers for this, so why should getquin copy something when others can already do it?

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GeldGenie@GeldGenie

7Mon

@Goldmann85 Ma nn wanted to sleep now haha^^ Thanks for the detailed feedback. :-D I'll be happy to get back to you:

1.) Intentionally restricting exports makes no business sense. Would you have a cell phone contract on which you pay 100 euros when you switch? There is also no increased friction (switching costs) here - since the basic data (via CSV) comes from me anyway^^

2) Since I was employed by a major bank, I know what live access costs. Also what customers are charged for it. In a startup, you don't work for the salary, but for the shareholding - and its hoped-for disproportionate development. Especially in Switzerland, as capital gains are not taxed.

3) Fair point. We'll see! :-D

4) Turning off the For You only partially hinders the flow (imo). I'd also love to broaden my horizons - so I don't just want to mess around in For You.

5) Feeling. But thank you for the input, I wasn't aware of the statement from KS. 👍

6) Well, what I'm looking for, for example, is an "all-in-one" provider. I'm aware that there are some, but I don't want to maintain several platforms? I find the simple requirement that an offer "What do you want?" should also be served within a reasonable period of time. Or just leave it alone and post and update a roadmap here and there. :-)

Thanks again for the exchange. 👍

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Toni@Goldmann85

7Mon

@GeldGenie 1. some brokers do not offer CSV export at all. So why should getquin, for example, allow you to retrieve the full history in Open Banking, then export the data as CSV to make it easier for you to onboard with another tracker that doesn't offer a connection?

Just makes 0 sense from a business perspective.
Just as the average user might want to move away from Google Sheets and the like because it's easier to use a programmed product that is being developed instead of sitting down and doing it themselves.
How big is the target group for people who want to set up a tracking Excel themselves and have the patience and skills?
And how big is the group that is too lazy to do this and then falls back on solutions such as getquin?

6. we won't get the jack of all trades, because it's not economical to set up a product too broadly. Just like car manufacturers, software providers also have their target group.

Why should getquin, for example, start messing with TradingView, which A has a completely different budget, B has completely different experience and C has a completely different market position in its niche.
In the same way, TradingView, for example, will not suddenly start building a comprehensive dividend and ETF tracker.

I see the feedback posts more as collective contributions to get some information. Not "Ah, 75% of what is mentioned here, we will build in the next quarter".
Honestly, I always find more than half of the posts laughable and I can see in advance that nothing like this will be built.
e.g. Timeless Integration
How many customers do they have? How many of them would even be interested in an external tracker? How high are the development costs vs. the expected increase in sales?
Then you might have Timeless and then comes Brickfact and so on.
So hundreds of providers for alternative assets, because people ask for it and most users don't go for it, which might make sense for many, but only for themselves.
Those who then agree tend to agree because they think "Yes, that would be nice" and not "I need it and would pay for it".

All the broker connections, which are offered for free by the way, getquin costs money for every user and every connection. Regardless of whether the person buys Premium or not.

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Alpalaka@Alpalaka

7Mon

@Goldmann85 Briefly on 3. or the coins
If interest wanes, no one will buy more coins in the store. Does this miss the target because the coins no longer generate revenue?
I somehow don't see the point of the coins

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Toni@Goldmann85

7Mon

@Alpalaka Who says that the coins were primarily intended as a source of income?

Perhaps they are only available to buy because some people want merch but are too lazy to collect them or simply want to support those who create the content?

getquin could also have quickly created an online store so that people could buy merch, as is constantly in demand here.
But this way you can combine it with a system that supports content creators.

I think it's pretty clever, because in the end it's these users who keep the social network alive.

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David@daviddg

7Mon

I can live without merchandising, but I miss so much a full benchmark tool that I ended making my own in excel. I found myself spending more time in my excel than here.

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GeldGenie@GeldGenie

7Mon

@daviddg Excel and Google sheets are king, if done well.

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GeldGenie@GeldGenie

7Mon

Just before I go to sleep: I don't want to "bash" here. GQ is worth enough to me that I take the time here. If it wasn't for that, I would have just deleted everything and tippi. Please see it as commitment and not "malice"^^

And it's also marked as a mimimi post ;-)

Gn8!

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Carl@CGustavo

7Mon

Have you ever tried what else is on the market?

Either far more expensive and fewer functions or unstable, so that you're constantly worried about your data.

I'm not calling names here, but what we have in Spain would probably make you cry.
Most trackers here only have manual import. CSV or connections not at all and PDF is not really known there.

Here at least I have access to global market data and why do I need real time in portfolio tracking?
You can get real-time from your broker where you trade.
(Would you be prepared to pay €299.99 a year for Premium if you could get real-time data for your securities? Real-time data is the most expensive securities data you can buy. Even portals like Onvista or Finanzen.net Zero, which we even know in Spain, sometimes only have end-of-day or 15-minute delayed values. And here, too, getquin has the most important things in it, from what I have seen. So the most important ETFs and the most important shares).

Even our pension funds can largely be found in getquin and can be recorded.

I partly agree with you about the Shitcoins, but I had the support team (I think @Kundenservice in the app) explain to me why this is the case.

Crypto only has tickers as identification and getquin only receives one coin for each ticker. If the ticker is used multiple times, they do not receive more data, as the name of the ticker is the identification for Crypto. Many competitors have the top 100 and that's it.
Even if you manually regulate which coin you get, you can't please anyone. Then you use ‘Sloth’ instead of ‘Slothana’ and the Slothana users start complaining. If you do it the other way round, the Sloth people come.
So you have to draw the line somewhere.

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GeldGenie@GeldGenie

7Mon

@CGustavo LAst one I answer then really gotta hit the sack. :-D

I did! And mainly fell back to my Excel and/or Google sheet - for functionality, adaptability and contro (in part & least important).

Germany, DACH, is indeed somewhat at the forefront on the financial analysis. Again going back to the AI-Topic, whichs development will help this sector as well.

Well even if not RT, a 15min delay is more or less accessable.

The range is good over all, no doubt. I gues what is or isn't here is subjectively important. Ur pension fund wouldn't be important to me, Swiss Stocks are (biased because neighbouring country - so feeling like it should matter?).

absolutely. 👍

Thx for your time!

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2r2rgi8nwrvn2r2rgi8nwrvn8wrive@growth_guru_44

7Mon

So much crying in this post. Did you cut onions?

There is always a solution, if you don´t like the product: Leave

I was using so many trackers before and all of them are not complete, are having bugs or missing features. Not everything is perfect, true. But if you check getquin, they are moving forward.

At least getquin is taking care of stuff and I guess they have also their internal roadmap. Like in typical social media are not the loudest people the majority.

Guess what:
I write my wishes directly to their support and I guess most people contact them for wishes directly, so they have a good overview for stuff, the people want. And those are not the people crying in the feed.
Did you ever see someone in the facebook feed crying and requesting stuff from Mark Zuckerberg?
I was really early at facebook, when Zuckerberg was still posting personally.
And imagine: Most of the stuff has been deleted straight away with the note: Contact for wishes the support.

Are you a developer? Ever created a technical product without AI-bug-factory?
I don´t want to imagine, how much only the financial data costs.
200k€ per Year? Or even more.
Just the software in the background (CRM, Support, database, licenses etc.)? Additional 150k€?
Salaries: Just calculate with low 50k per person and if I remember correct they are 25 people: 50 * 25 = 1.250.000€ per year. And no try to find a dev for 50k salary.
Office rent? I don´t know.

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GeldGenie@GeldGenie

7Mon

@growth_guru_44 On the onion-topic: A sharp knife is the only good "trick" for not crying. Less crushing and more clear cuts. Try it! :-D

Undecided on that decision. ;-)
I like the community aspect for great posts from @Tenbagger2024 , @DonkeyInvestor or (even when crypto/BTC) @stefan_21 .

Guess what:
I do so too lol^^ Still i figured I'm curious on what does or doesn't bother others. After all it's a forum/community?

Edit (sent early by mistake):
I'm not a dev but work with devs. Actually am in a start-up as well. Even close to the banking/finance sector. :-D

No doubt it's expensive! Also you barely find anyone working for 50k - even in a start-up... Unless it's an intern (CH standards, not sure about other countries, aka. Germany).

Best,
GG

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Tenbagger2024@Tenbagger2024

7Mon

Constructive criticism is always good, it gives you the opportunity to improve. On the other hand, I see getquin as a tracking app to have a good overview, which my bank cannot offer me. Although I should actually expect a bank or broker to provide me with such an asset overview. How often do I read here that something is not working at the broker or that I can't access the banking app myself? People should be upset about that. But if something doesn't work here, it's no big deal for me because in the end it doesn't have a big impact on my assets.
But we should pass on our improvements and getquin should use them to improve.
Here, for example, I would like to see a better chart. More and more up-to-date fundamental figures on the companies.
And it would be particularly important for me to see not only the daily and since purchase performance of my portfolio values. But also those of the month and the last 6 months to quickly find my underperformers without having to click on every single one.

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I.A.@IAAlbandia

7Mon

Every quarter someone comes round the corner and knows better than the people who earn their living with it...

Always these smart arse people who know what the customer wants.
People always like to moan somewhere that something doesn't work.

But you know what I miss?
Simply saying ‘thank you’ to the team.
Every day when I'm online, all I see is people complaining and pulling out the smart arse, but when vacancies are posted here, it's ‘Oh, no. I'm sorry. I can't do that.’

It's super rare that people just say ‘thank you’ here, because even as a free user I have more opportunities here than with all the competitors.
Sometimes you get an answer to a support message at 11 o'clock at night at the weekend, there's an interesting newsletter every week and so much stuff is made available here for free.

Feedback is answered and even the CEO responds to feedback. Some things are even implemented quickly if they are important.
But from my point of view, many people whine about individual problems.
You can't find your shitcoin with a market cap of what feels like $1k? F* off.

I also don't understand the issue of real-time data. The most important things are here and you can track them. As an investor with a long-term goal, what do I want with real-time data?
When big events happen, I take a look and then I want to see how things develop in the long term.
In the USA and other countries, for example, there are many trackers that don't offer real-time prices at all because they are unnecessarily expensive and offer little added value.

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GeldGenie@GeldGenie

7Mon

@IAAlbandia But but but I said thanks to the team in the past^^ That's not really the point of my post :-D

Also plese bear in mind that posts like this enable GQ to get a feel (Your POV, my POV, other POV's) for what's up, what's needed and what's not. :-D

As mentioned by another comment, the SOS-function apparently limits reach for example of a post. So please feel free to express ur opinion like that as well :-D 👍

By starting the convo it's a lot more objectively measurable by the GQ team than a single mail (imho). One reason why I didn't tag the client service as well - since it will/would pop up if it does or doesn't hit a nerfe. :-D

Thx for your time. :-D

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I.A.@IAAlbandia

7Mon

@GeldGenie

It is only measurable, if people are commenting something?
Like usually are more people complaining, that just say "thank you".

So you will always find more people with a post, which are not satisfied, than the satisfied one.

Just check the usual online ratings.
Who is always there?
Complaining customers.

I think the team has a broader overview by incoming messages, because there are also people writing, who don´t like the social network or try to avoid posting public.
It´s always a single point of view, when writing a post and even comments are not really measurable.

Imagine one post and 100 people complaining in the comments.
But at the same time 10000 people write their feedback directly and tell the team, that they are making a good job.
For people in the social network 100 people complaining looks super big. But compared to the total feedback this is a tiny group of people.

Even just the regular support inbound give a better overview about existing issues and where the team has to work on, than the wishes of some people.

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Alpalaka@Alpalaka

7Mon

You just have to keep in mind that getquin Facebook is for small investors.

Competitors are now miles ahead when it comes to tracking functions.

What do you get for 90€/year as a newcomer?
- Allocation (deep dive, if you have the right ETFs in your portfolio)
- AI analysis (everyone in the forum says you can forget about it anyway)
- Performance (TTWROR and co. - the only relevant thing)
- Benchmark (without freely selectable time periods)
- Dividends (not much use to me now if these cannot be maintained via import)
- Still advertising

getquin: Community (I don't need Premium for this)
Green competitor: Portfolio tracking (I need/want Premium for this - 90€/year)
The two tracking sites are roughly the same size in terms of user numbers (270k to 300k) and are developing in completely different directions. So it was relatively easy for me to decide who I wanted to support

Sodala, that was the opinion of an alpaca :)

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Christian@christian

7Mon

Hey @Alpalaka, your constant negativity under every post is annoying. Please contact @Kundenservice, we will refund your subscription and then you are welcome to use another platform. VG

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Dussel D.@DusselDuck

7Mon

@christian May I ask a question? Isn't criticism important? Especially for a startup?

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Dussel D.@DusselDuck

7Mon

Pretty much agree with you actually (I wouldn't "constantly" change/defuse your original post either if I were you. Why? You're just writing your opinion)

I read somewhere in an interview that GG wants to become the Instagram of the financial world. That actually describes it quite well.

I've actually always been looking for an app that I can use to cover everything I need for my investments. However, nothing has been happening in the area of tracking/analysis for a long time. Instead, functions such as AI analysis or coins came along.

I have already written numerous suggestions for improvement (sometimes with reference to great functions from competitors). Most of the time I received no response. At some point you give it up. Which is a pity, because you really only want to help (!) with suggestions for improvement and constructive criticism.

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Christian@christian

7Mon

Hi @GeldGenie, thanks for the feedback. CSV is simply not our main focus because 95% of users prefer to import via API. We always have to weigh up what the masses like. I can assure you we will continue to invest significant resources to improve the platform.

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GeldGenie@GeldGenie

7Mon

@christian Thank you too! :-D

Of course you want to import primarily via API - as long as it works reliably (I know you can't do anything about how the partners provide the data). But if that doesn't work reliably, I would be happy to have the option of a CSV import - instead of manual entry.

Thanks for your time and effort! :-D

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Step B.@risk_minister_211

7Mon

I completely share your opinion. However, we should bear in mind that GQ is first and foremost a commercial product. The primary goal is to attract as many users as possible to the platform and keep their activity high. High-quality content, as we prefer, unfortunately only serves niches and is therefore only used sparingly. just my 50 cent

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GeldGenie@GeldGenie

7Mon

@risk_minister_211 Nobody (few) serves the masses out of the goodness of their hearts :-P I have no problem with that either. But I do have a problem with the fact that paying users in particular can't rely on a valuable service. If I had chosen the monthly payment option, I would now be gone as a paying customer and back to my (really good) Excel. It's free and can do almost as much - and is getting better and better thanks to Copilot...

Gives OpenAI 1-3 years and I can import my data (via CSV) and have a reliable analysis within 0.6 seconds, including voice output, discussion and updates...

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2r2rgi8nwrvn2r2rgi8nwrvn8wrive@growth_guru_44

7Mon

@GeldGenie Then use OpenAI and stop crying...
And directly sell your data to OpenAI providers.

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