If you start the custody account transfer via TR, then no problem.
From SC, however, a disaster.
Already had 2 behind me. Each time I had to write to the other bank/broker after several weeks and from both I got the answer that there was NOTHING on the part of Scalable. I then sent them the receipt and both ING and TR took care of it within a week.
Conclusion: Scalable support/service is dirt. Neobroker or not. Others can do better.
From SC, however, a disaster.
Already had 2 behind me. Each time I had to write to the other bank/broker after several weeks and from both I got the answer that there was NOTHING on the part of Scalable. I then sent them the receipt and both ING and TR took care of it within a week.
Conclusion: Scalable support/service is dirt. Neobroker or not. Others can do better.
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1Mon
@Banana_Millionaire...can only agree, it took three months from Scalable to ING 🙈
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1Mon
@Banana_Millionaire I transferred my entire portfolio from SC to TR (only two positions) and it took about 6 weeks...
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1Mon
Yes, I can sign it like that. SC to ING also only worked after the 3rd time...
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