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$ZM (+0.91%) | Zoom Communications Q3 Earnings Highlights


๐Ÿ”น Non-GAAP EPS: $1.38 (Est. $1.31) ๐ŸŸข

๐Ÿ”น Total Revenue: $1.18B (Est. $1.16B) ๐ŸŸข; UP +3.6% YoY


Q4 Guidance:

๐Ÿ”น Revenue: $1.175B-$1.18B (Est. $1.17B) ๐ŸŸก

๐Ÿ”น Non-GAAP EPS: $1.29-$1.30 (Est. $1.28) ๐ŸŸข


FY25 Guidance:

๐Ÿ”น Revenue: $4.656B-$4.661B (Est. $4.66B) ๐ŸŸก; Growth of +3.7% YoY

๐Ÿ”น Non-GAAP EPS: $5.41-$5.43 (Est. $5.41) ๐ŸŸก

๐Ÿ”น Free Cash Flow: $1.58B-$1.62B


Other Key Q3 Metrics:

๐Ÿ”น Enterprise Revenue: $698.9M; UP +5.8% YoY

๐Ÿ”น Online Revenue: $478.7M; Flat YoY

๐Ÿ”น Non-GAAP Operating Margin: 38.9%

๐Ÿ”น Free Cash Flow: $457.7M; UP +1.0% YoY

๐Ÿ”น Operating Cash Flow: $483.2M; DOWN -2.0% YoY

๐Ÿ”น Gross Profit: $893.7M; UP +3.2% YoY


Customer Metrics

๐Ÿ”น Customers Contributing >$100K in TTM Revenue: 3,995; UP +7.1% YoY

๐Ÿ”น Enterprise Customers: 192,400

๐Ÿ”น Trailing 12-Month Net Dollar Expansion Rate for Enterprise Customers: 98%

๐Ÿ”น Online Monthly Average Churn: 2.7%; DOWN 30 bps YoY

๐Ÿ”น Percentage of Online Monthly Recurring Revenue from Customers with Continual Service (16+ months): 74.1%; UP 90 bps YoY


Operational Highlights

๐Ÿ”ธ Corporate name changed to Zoom Communications to reflect its broader vision.

๐Ÿ”ธ Announced AI Companion 2.0 and paid AI add-ons, including industry-specific AI customization.

๐Ÿ”ธ Secured a 20,000-seat Zoom Contact Center deal in EMEA.

๐Ÿ”ธ Workvivo signed its largest deal with a Fortune 10 company.

๐Ÿ”ธ Expanded stock repurchase authorization by $1.2B, bringing the total authorization to $2.0B.


CEO Commentary

๐Ÿ”ธ Eric S. Yuan, Founder and CEO:

"In Q3, we were pleased to see revenue and enterprise revenue growth improve to approximately 4% and 6% YoY, respectively, and online monthly average churn reach an all-time low of 2.7%. Our investments in AI and integrated platforms are driving strong enterprise adoption and expansion."


Stock Repurchase Program

๐Ÿ”น Repurchased 4.4M shares of common stock in Q3.

๐Ÿ”น Authorization increased by $1.2B, bringing the total to $2.0B available for repurchase. ๐Ÿ‘€

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