Moritz · 2023-10-09T15:02:00.755607Z

$ARR is still not displayed in my securities account. Only the new ISIN. Broker is TR. Does this always take so long?

2Anno

Also have the problem with TR. And how do I have to handle this here at getquin. Do I have to change it manually?

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Björn B.@Borny

2Anno

Until now it is not tradable at L&S therefore not at TR either

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Moritz@moritz95k

2Anno

@Borny is there a reason for this?

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esbi@esbi

2Anno

@Borny is now discoverable under a different one

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Lars Hoffmann@MasterLars

2Anno

Hello Lars, thank you for your message. This is an automated message, as it is very important to us to help you as soon as possible. As soon as we receive information about an upcoming corporate action, we will provide you with all relevant information via your profile. In the announcement of the corporate action, we will provide you with basic information and an overview of possible instruction options. We would also like to proactively inform you that we will activate the NextMatter online service for our customers in the event of instructions. In this case, you will receive an e-mail with a link that allows you to issue the instruction conveniently online without having to send us an advice note. You can also find further information on corporate actions on the website of the company carrying out the action. In some cases, a corporate action may affect the tradability of the affected security. After a spin-off, split, reclassification, ISIN or name change, merger, acquisition or delisting, it may take some time for the numbers or chart to adjust.

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Moritz@moritz95k

2Anno

Wow

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Moritz@moritz95k

2Anno

Then wait

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Lars Hoffmann@MasterLars

2Anno

Yes it was also booked with me

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Utente eliminato

2Anno

Il commento è stato cancellato

Lars Hoffmann@MasterLars

2Anno

@Pck66 I have received an answer. I can not do anything with it

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Moritz@moritz95k

2Anno

@MasterLars which would be?

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Lars Hoffmann@MasterLars

2Anno

@moritz95k
Hello Lars, thank you for your message. This is an automated message, as it is very important to us to help you as soon as possible. As soon as we receive information about an upcoming corporate action, we will provide you with all relevant information via your profile. In the announcement of the corporate action, we will provide you with basic information and an overview of possible instruction options. We would also like to proactively inform you that we will activate the NextMatter online service for our customers in the event of instructions. In this case, you will receive an e-mail with a link that allows you to issue the instruction conveniently online without having to send us an advice. You can also find more detailed information on corporate actions on the website of the company carrying out the action. In some cases, a corporate action may affect the tradability of the affected security. After a spin-off, split, reclassification, ISIN or name change, merger, acquisition or delisting, it may take some time for the numbers or chart to adjust.

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esbi@esbi

2Anno

@Pck66 they sent a mail about it: it said the isin is exchanged and as soon as l&s exchanges it and books it, it is automatically on tr.

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