1Settimana·

RESOLVED: Ongoing Incident!

UPDATE: The problem has been resolved. All functions work as expected again.


Hello everyone,


unfortunately there are currently problems with the app. At the moment it is not possible to create transactions. All import options are affected, so that no initial connection can be established or updates carried out via an API connection.


Due to these problems, the app was temporarily unavailable.


We are already working on a solution and will keep you up to date as soon as the problem has been resolved. You can also find further updates on our status page: https://getquin.statuspage.io/

184
72 Commenti

immagine del profilo
Did you try turning it off and on again?
181
immagine del profilo
@gargi Twice already ;)
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Friday incidents, who doesn't love them :D. That's why I prefer to do DB Migrations during the week :). All the best to the team.
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immagine del profilo
@fund_commander_925 You mean at the weekend?
@DusselDuck rather at the beginning of the week, so that I have time to fix it until the weekend ;)
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immagine del profilo
1Settimana
Just blow into the cartridge. That usually helps ;-)
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I was losing my mind, thanks
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immagine del profilo
1Settimana
Can you also look into trading 212 API. Never really calculates correctly for me. I'm thinking a stock split/currency conversion issues or something is away off but I cannot pinpoint which stock it's caused by.
Also the API sometimes requests updates a dozen times within an hour.
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immagine del profilo
1Settimana
@Arrxzon cool I have ruled it out to 1 ticker symbol and opened a support ticket
immagine del profilo
@asset_architect_1521 That is the reason
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immagine del profilo
Ctrl+A -> Del -> Enter. Don't thank me. :)
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immagine del profilo
1Settimana
I was just saying. Thank you
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immagine del profilo
Thanks for the info
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immagine del profilo
Great, thanks
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immagine del profilo
1Settimana
tks
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Yes I was having problems too..
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immagine del profilo
1Settimana
Did you plug in the cord?
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What is API ? Thats what many will say.
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immagine del profilo
@Trabibull its automatic connections with brokers, banks, exchanges.
@Leonard I know. I meant you don't need to mention technical details to consumers. They won't probably understand or care
Also some crypto coins are bugged like Cake/usdt the price on getquin is way off.
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ghostfolio chads... i kneel
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immagine del profilo
1Settimana
I appreciate these words, it is good to inform the users with transparency, these things happen. Thanks. Keep up the good job!
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immagine del profilo
Good luck to the colleagues who have to fix it on Friday afternoon before the weekend.
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immagine del profilo
1Settimana
Works again :-)
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immagine del profilo
Now you tell me 😔
immagine del profilo
1Settimana
Ctrl Alt Delete
I have reported an import bug - I hope the "fix" was not the problem 🙈
immagine del profilo
1Settimana
Is this related to the scalable problem?
immagine del profilo
@peeete83 No, these are two different topics. Scalable will also be fixed in the short term. We are on it.
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immagine del profilo
Try to tear it off for God's sake
1Settimana
Maybe Im doing something wrong but also my IBRK account showing 0 and not syncing with the account.
Unfortunately you don't get such information if you can't even register :-(
immagine del profilo
@userfd19628d267246d6 That's why we have a status page:
https://getquin.statuspage.io/

This is also available independently of the login.
immagine del profilo
Thanks for the info
immagine del profilo
1Settimana
I hope it gets fixed soon
Everything is working for me again. Except the daily performance is not correct in percentage terms for the individual stocks. But I can live with that.
immagine del profilo
1Settimana
When will the bookmark error be fixed?
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