I think the bank product salesman's reasoning is cool:

"No, don't buy the low-cost ETF with a global diversification in equities under any circumstances. That involves major risks!
Instead, buy our expensive fund with a global diversification in equities." 😅

In a nutshell:
Fund 🚫
ETF ✅
3
@MoneyISnotREAL that's what I thought on the phone 😂