I used their tax software the past years privately. All well and good. This year, they changed it for an online program where you can talk to their AI.
And I must say the product is really bad. Although the chatting part to their AI is nice and delivers good responses, the rest of the product is really really bad: very slow with lots of response lag. content does not load and needs to be brought up several times, steps saved get unsaved and so on. Very disappointing I must admit. The download software was way better.
And I must say the product is really bad. Although the chatting part to their AI is nice and delivers good responses, the rest of the product is really really bad: very slow with lots of response lag. content does not load and needs to be brought up several times, steps saved get unsaved and so on. Very disappointing I must admit. The download software was way better.
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@Keineui do you use it privately? Did you buy the stock?
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@jkb92 yes to both but after this user experience I doubt my investment decission :D
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@Keineui that is a great insight, thanks. I believe anyway that beginnings are always rocky. I hope eventually the will get it right. But now i will track it even more closely. Thanks!
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@Keineui it is disappointing that in their effort to try to get into the AI wave and brand, they downgraded their product
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