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- Revenue: $2.99B (Est. $3.43B) ❌; UP +58% YoY (FXN)
- Net Income: $552.6M (Est. $596.7M) ❌; UP +85% YoY
- Gross Profit: $1.36B (Est. $1.60B) ❌; UP +44% YoY
- Gross Profit Margin: 45.6% (Est. 46.7%) ❌
Operating Metrics:
- Total Customers: 114.2M; UP +22% YoY
- Customer Additions (Q4): 4.5M
- Monthly ARPAC: $10.7; UP +23% YoY (FXN)
- Monthly Activity Rate: 83.1%
- Cost to Serve Per Active Customer: $0.80
Asset Quality:
- 15-90 Day NPL Ratio: 4.1% (DOWN 30 bps QoQ)
- 90+ Day NPL Ratio: 7.0% (DOWN 20 bps QoQ)
Liquidity & Lending Highlights:
- Interest-Earning Portfolio: $11.2B; UP +75% YoY (FXN)
- Lending Portfolio: $6.1B; UP +22% QoQ (FXN)
- Credit Card Portfolio: $14.6B; UP +28% YoY (FXN)
- Total Deposits: $28.9B; UP +55% YoY (FXN)
Net Interest Income (NII):
- NII: $1.7B; UP +57% YoY
- Net Interest Margin (NIM): 17.7% (DOWN 70 bps QoQ)
- Risk-Adjusted NIM: 9.5% (DOWN 60 bps QoQ)
International Expansion:
- Mexico: Reached 10M customers (+91% YoY), deposits UP +438% YoY to $4.5B
- Colombia: 2.5M customers, driven by Cuenta Nu product
Brazil Operations:
- Secured Lending Portfolio: $1.4B; UP +615% YoY
- High-Income Segment: 700K customers (+132% YoY)
- Ultravioleta Purchase Volume: $1.8B; UP +106% YoY
New Product Launches:
- NuTravel: Travel booking with multi-currency accounts
- NuCel: MVNO mobile service launched with Claro
Kommentar von CEO David Vélez:
- „2024 war für Nu ein Jahr der Transformation. Wir haben unseren Nettogewinn fast verdoppelt, unseren Kundenstamm auf über 114 Millionen ausgebaut und unser Engagement deutlich vertieft. Unser Fokus auf nachhaltiges Wachstum und Produktdiversifizierung stärkt weiterhin unsere Führungsposition im Bereich des digitalen Bankings in Lateinamerika.“