2J.·

Is it only me that I have a problem with the automatic connection with Revolut with my portfolio? and for no reason, it says, Please try again. I entered all my credentials correctly. What is happening? Are there any ideas out there? #revolut
#getquin #automatic_connection @Kundenservice

app.getquin.comgetquin's (@Kundenservice) investor profile on getquin

16 Kommentare

Staatsmann@Staatsmann

2J.

I guess the Support could help @Kundenservice

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Abelardo P.@Lord_Petatus

2J.

@Staatsmann @Kundenservice in my case doesn' work neither. Revolut is not showed in my getquin, and I am not using 2FA

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getquin K.@Kundenservice

2J.

@Lord_Petatus According to the logs did Revolut respond with a server error in your case.

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Abelardo P.@Lord_Petatus

2J.

@Kundenservice are you asking me right? I have not received any error message

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getquin K.@Kundenservice

2J.

@Lord_Petatus But what happened when you tried?
Did the system just cancelled the process or did it create an portfolio with a value of 0?

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Abelardo P.@Lord_Petatus

2J.

@Kundenservice right now I could link it finally but it has been syncing for more than 1h. Finally it is shown 0€ in balance and the graphic is blinking

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Abelardo P.@Lord_Petatus

2J.

@Lord_Petatus In my portfolio hace EUR, CHR, and USD on a "flexible" account offered by Revolut which gives some interest. None of it appears in Getquin

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getquin K.@Kundenservice

2J.

Does this happen before or after the 2 factor authentification?

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GeorgeC@smouki_13

2J.

@Kundenservice it happens before the 2 factor most of the time, but some times i pass the 2 factor and then in the revolut app, it says try again.

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GeorgeC@smouki_13

2J.

@Kundenservice I am still have issues with Revolut .with 2 factor authentication. , can you please help me?

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getquin K.@Kundenservice

2J.

@smouki_13 We reached out to the service provider of the open banking and wait for their response currently.
The open banking is not being developed or maintained by getquin.
Responsible for this is a licensed third party provider.

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GeorgeC@smouki_13

2J.

@Kundenservice Thank you, I am waiting for your response.

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Alexandre M.@thisDash

2J.

Hey there! I am also trying to connect my revolut account and I am not able to. It just ends in Internal Server Error when I introduce my credentials, does not even try the 2 Factor Authentication in app. @Kundenservice

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getquin K.@Kundenservice

2J.

@thisDash Do you try it on web or in the mobile app?

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Alexandre M.@thisDash

2J.

@Kundenservice In both. But after like 15 retries, I got it to work. When I got to the Revolut app approval of new access, the location was always off and ended up in error. But the one time it worked, the location was correct.

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getquin K.@Kundenservice

2J.

@thisDash Ok, strange.
We will inform the service provider of the open banking about this, so they can check this.

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