US-based Oracle is one of a number of major technology companies focusing on the development of virtual assistants that can perform repetitive or difficult tasks with greater autonomy.
Microsoft and Alphabet's Google have also placed agents at the center of their AI strategies.
Unlike the general virtual assistants used by consumers, Oracle's agents are designed to complete specific tasks. Every time a sales representative meets with a customer, they need to update the company's data on the progress of a deal, and the agents can take over this task.
However, some tasks are more complex.
A customer intelligence agent can pull records from all categories of Oracle's enterprise software and create a report for sales teams preparing for business meetings, even if those records are in different languages.
For example, the system can show a US-based sales team that a regular customer in another country has not received its deliveries on time - information that could be helpful in offering concessions to extend a contract.
"Our customers are often brands that you may never have heard of, but are active in the industry. They transport rock and manufacture machinery. They tend to be global," Rob Pinkerton, a senior vice president at Oracle, said in an interview.
"The ability to bring together the data from all the languages that are important to a vendor is very useful." According to Oracle, the features will be available from Tuesday. The company is not charging any additional fees for the new agents.